SAP Knowledge Base Article - Preview

1926429 - USB HID devices not working with Microsoft Lync -SAP Contact Center


You tried to use a USB HID (Human Interface Device) with CDT and Lync running on the same machine, but there is conflicts and calls in CDT are terminated unexpectedly.



SAP Contact Center 7.0


SAP Contact Center, on-premise edition 7.0


HID devices, Microsoft Lync, Compatability, Compatibility, Jabra, USB devices, HID_SHAREMODE, BCMAXPXY, USBHS, Skype, terminal_HS_HIDHS.msi, JABRA, UsbHid , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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