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SAP Knowledge Base Article - PreviewSymptom
You tried to use a USB HID (Human Interface Device) with CDT and Lync running on the same machine, but there is conflicts and calls in CDT are terminated unexpectedly.
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
HID devices, Microsoft Lync, Compatability, Compatibility, Jabra, USB devices, HID_SHAREMODE, BCMAXPXY, USBHS, Skype, terminal_HS_HIDHS.msi, JABRA, UsbHid , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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