SAP Knowledge Base Article - Preview

1927868 - CMS becomes unresponsive after AD is updated in the CMC when large amounts of users (50,000+) or groups (250+) are mapped in

Symptom

  • After updating the AD plug-in in the Central Management Console, or while the Active Directory Groups Update process is running, the Central Management Server becomes unresponsive.
  • Users logons hang, regardless of authentication type or source
  • when SQL Server is used as the CMS system database, wait locks are also observed within the database
  • This issue does not occur in SAP BusinessObjects Enterprise XI 3.1


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Environment

  • SAP Business Intelligence Platform 4.0
  • SAP Business Intelligence Platform 4.1

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

ADAPT 01709505 1709505 zie active directory  , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Bug Filed

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