SAP Knowledge Base Article - Preview

1927884 - How do you resolve "Index: 1, Size: 1 (Error: INF)" errors when opening a Bi 4.0 Web Intelligence document in the Web Viewer?

Symptom

  • SAP BusinessObjects BI Platform 4.0 SP07 deployment.
  • When opening a Web Intelligence (WebI) document in the Web Viewer, get error of form "Index: <x>, Size: <x> (Error: INF)" where <x> is the number of tabs (reports) within the document minus one.
  • When opening the WebI document in the Rich Internet Application (RIA), get error:

    "Unable to get the first page of the current report.  Check the validity of your report. (ERR WIJ 20003)."

    and

    "The report cannot be generated.  Please contact your administrator"
  • Saving the document to Excel 2007, the Excel is missing one or more of the tabs (reports).


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Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence, Edge edition 4.0, standard package

Keywords

KBA , BI-RA-WBI , Web Intelligence , Problem

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