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SAP Knowledge Base Article - PreviewSymptom
You had defined the auto-answer feature in CDT via the "Startup Parameters" but after disabling again, CDT is still auto-answering the calls.
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Environment
SAP Contact Center 7.0
Product
SAP Business Communications Management 6.0 ; SAP Contact Center, on-premise edition 7.0
Keywords
Auto-answer, usehidinput, Startup, CDT parameters, CDT params, Business Communication Management , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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