SAP Knowledge Base Article - Preview

1928830 - Mail destination appears truncated in SOST for long mail addresses when sending an email out from CRM WebUI

Symptom

You maintain a long mail address, but in SOST that only 35 characters are shown.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP ERP 6.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

E-mail email , KBA , CRM-BF-ML , Email Management , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , CRM-IC-CHA-EMA , E-Mail Integration , Problem

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