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SAP Knowledge Base Article - PreviewSymptom
- Searching for some directory entries don't return values in CDT
- For example, entries with names such as "Else", "If", "Will", that contain a number don't return hits when used independently (searching by firstname or last name"
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Contact Center 7.0
Product
SAP Business Communications Management 6.0 ; SAP Contact Center, on-premise edition 7.0
Keywords
Stopwords, like, Elseif, no search, no resuls, stoplist , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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