SAP Knowledge Base Article - Preview

1929935 - Directory search does not return values for some entries (Directory or System users)


  • Searching for some directory entries don't return values in CDT
  • For example, entries with names such as "Else", "If", "Will", that contain a number don't return hits when used independently (searching by firstname or last name"

Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.



SAP Contact Center 7.0


SAP Business Communications Management 6.0 ; SAP Contact Center, on-premise edition 7.0


Stopwords, like, Elseif, no search, no resuls, stoplist , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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