/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
When logging into BI Launchpad as certain user accounts, the following java StackTrace is displayed on the home page. This can occur in both BI4.1 SP1 and BI4.1 SP2.
Servlet Engine Exception: Index: 0, Size: 0
URL: /BOE/portal/1308260553/PerformanceManagement/scripts/tools/err_page.jsp?cafWebSesInit=true&bttoken=MDAwRD9eQjljWTM1Rj9STGpeam9aW09eXDozZTBkNDAEQ&bttoken=MDAwRD9eQjljWTM1Rj9STGpeam9aW09eXDozZTBkNDAEQ&actId=4802&pvl=en_US&service=%2FInfoView%2Fcommon%2FappService.do&loc=en&objIds=0&appKind=InfoView&pref=pref%3DmaxOpageUt%253D200%253BmaxOpageC%253D10%253Btz%253DAmerica%252FLos_Angeles%253BmUnit%253Dinch%253BshowFilters%253Dtrue%253BsmtpFrom%253Dtrue%253BpromptForUnsavedData%253Dtrue%253B&homeDashboard=true
StackTrace:
java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
at java.util.ArrayList.RangeCheck(ArrayList.java:547)at java.util.ArrayList.get(ArrayList.java:322)at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.get(InfoObjects.java:754)at com.bo.aa.storefile.FileUtility.getApplicationBackgroundData(FileUtility.java:201)at org.apache.jsp.jsp.dmdashboard_jsp._jspService(dmdashboard_jsp.java:890)at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:388)at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)at org.eclipse.equinox.jsp.jasper.JspServlet.service(JspServlet.java:121)at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)at com.businessobjects.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:110)at com.businessobjects.http.servlet.internal.ServletLastFilterChainElement.service(ServletLastFilterChainElement.java:30)at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:46)at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:235)at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197)at com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248)at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220)at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:749)at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:487)at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:412)at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:339)at com.businessobjects.http.servlet.internal.servlet.RequestDispatcherAdaptor.forward(RequestDispatcherAdaptor.java:31)at org.apache.struts.action.ActionServlet.processActionForward(ActionServlet.java:1759)at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1596)at com.businessobjects.webutil.struts.CrystalUTF8InputActionServlet.process(CrystalUTF8InputActionServlet.java:21)at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:492) at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)at com.businessobjects.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:110)at com.businessobjects.http.servlet.internal.ServletLastFilterChainElement.service(ServletLastFilterChainElement.java:30)at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:46)at com.businessobjects.bip.core.web.boetrustguard.BOETrustPrepareFilter.doFilter(BOETrustPrepareFilter.java:35)at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)at com.businessobjects.bip.core.web.supportabilty.TraceLogScopeFilter.doFilter(TraceLogScopeFilter.java:38)at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)at com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowFilter.java:45)at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)at com.businessobjects.bip.core.web.appcontext.RequestInitFilter.doFilter(RequestInitFilter.java:26)at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:235)at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197)at com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248)at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220)at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)at com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:168)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)at java.lang.Thread.run(Thread.java:743)Read more...
Environment
- SAP BusinessObjects Business Intelligence 4.0
Product
SAP BusinessObjects Business Intelligence platform 4.0
Keywords
BI Workspace Launchpad Right Access View Grant Trace Java Error , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Bug Filed
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)