- The Software Update Manager (SUM) stops in the Execution step with an error in phase UPGRADE/DATABASE_SWITCH/STOP_SHD_SCS
- Sample error message seen in the TroubleTicket_xx.txt:
An error occured during the execution of UPGRADE/DATABASE_SWITCH/STOP_SHD_SCS phase.
Phase UPGRADE/DATABASE_SWITCH/STOP_SHD_SCS failed with the following message:
Could not stop AS Java instance with name SCS and number 01 of the shadow system.
Could not execute operating system process for action stop on instance 01. Process ID is 4, process name is sapcontrol.
Return code condition success evaluated to false for process sapcontrol for action stop.
For more information, see the log file /sapbackup/B2D_731UPG/SUM/java/log/STOP_SHD_SCS_PSS_11.LOG.
SAPup , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem
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