Symptom
You expect all expense reports should be automatically posted to backend ERP system after they are approved by approvers because you set Automatic Transfer after Approval in the corresponding Integration Configuration. But you find some expense reports are not automatically posted after approvals.
Reproducing the Issue
- Go to the Application and User Management work center.
- Select the Integration Configuration view.
- Select the line for a specific company code. You can see the Integration Type is Automatic Transfer after Approval, which means the expense reports of the employees in this company code should be automatically posted after approvals.
Cause
In the Integration Configuration, there is Validity Start Date column. If you set this, it means this configuration entry will only apply on the expense reports that are created (first saved) on/after this start date. For the expense reports of the company code created before the start date, even they are approved after that, they are not automatically posted.
Resolution
Generally you should not set Validity Start Date in Integration Configuration.
Keywords
KBA , LOD-TEM-ER-EXP , Expense Report Silverlight Client , How To