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SAP Knowledge Base Article - PreviewSymptom
When trying to collect from a group mailbox account configured in Outlook, you are not able to see any of the emails in this account. The appropriate inbox is populated, but it does nothing else.
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Environment
EPM Add-in for Microsoft Office, version independent
Product
SAP Business Planning and Consolidation 10.0, version for Microsoft ; SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver
Keywords
EPM Add-in, Outlook, group mailbox, collect , KBA , troubleshooting , EPM-BPC-NW , NetWeaver Version , Problem
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