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1931959 - ESI - SRT: User restore or User preserve failed


  • A Web Service message raises the following error in transaction SRT_UTIL:

    Other error (-> evaluate trace)

  • And in the Original XML file of the error message the following information can be found:




    <ERROR_TEXT>Other error (-> evaluate trace)</ERROR_TEXT>






    <E_TEXT>SRT: User restore or User preserve failed</E_TEXT>











  • ABAP Web Services
  • SAP NetWeaver
  • SAP NetWeaver Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP


ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions


Webservice, Web Service, Webservices, Web Services, ESI, ESI_GDPR, system copy, srt_util, secstore, SOAP:1300 SRT: User restore or User preserve failed, Checking the ABAP Secure Store, Activities at SAP System Level, Performing Follow-Up Activities for ABAP, Performing Follow-Up Activities in the Target System, Follow-Up Activities, Secure Storage , KBA , BC-SEC-STO , Secure Storage , BC-ESI-WS-ABA , Web Service and SOAP - ABAP , BC-SEC-LGN , Authentication , BC-SEC-WSS , Web Services Security for ABAP , Problem

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