Symptom
- In Crystal Reports, the report refresh successfully.
- When refreshing, or scheduling the report in SAP BI LaunchPad, it fails with the error:
"Database Connector Error: 'ADO Error Code: 0x80004005 Source: Microsoft OLE DB Provider for ODBC Drivers Description: [Sybase][ODBC Driver][Adaptive Server Enterprise]Stored procedure '<Stored Procedure Name>' not found.
Specify owner.objectname or use sp_help to check whether the object exists (sp_help may produce lots of output). SQL State: Native Error: 2812 [Database Vendor Code: 2812 ]"
Environment
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
- SAP BusinessObjects Business Intelligence platform 4.1
- SAP BusinessObjects Business Intelligence platform 4.2
- SAP BusinessObjects Business Intelligence platform 4.3
Cause
- Issue caused by the Microsoft OLE DB Provider for ODBC driver.
Resolution
- Use a supported OLEDB Provider to connect to Sybase.
- For a list of supported drivers to Sybase, see the Supported Platforms document: 1198515
Keywords
OLEDB CR BI BOE conect , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or Business View Manager , How To
Product
SAP Crystal Reports 2011, feature pack 03 ; SAP Crystal Reports 2013