Symptom
- We have an SMP 2.3 installation. This installation was up and running fine for a while, however, once we added a second application connection in SCC, the Mobile Server service stopped and cannot be restarted.
-
When starting the SMP services these errors are shown in the following log files:
SMP server log file, i.e. ..\MobilePlatform\Servers\UnwiredServer\logs\<SMP_server_name>-server.log :
2013-10-21 06:11:12.191 INFO Mobilink Thread-202 [com.sybase.ml.sup.Logger] [] [] Shutdown request from mlstop
2013-10-21 06:11:12.191 INFO Mobilink Thread-203 [com.sybase.ml.sup.Logger] [] [] MobiLink server shutting down
2013-10-21 06:11:12.191 INFO Mobilink Thread-204 [com.sybase.ml.sup.Logger] [] [] MobiLink server undergoing soft shutdown
2013-10-21 06:11:12.192 INFO Mobilink Thread-205 [com.sybase.ml.sup.Logger] [] [] No more new connections accepted. Completing existing synchronizations
2013-10-21 06:11:13.848 CONSOLE MMS main [com.sybase.sup.server.Console] [] [] <SISI><Scheduler(2:1)>: Waiting for internal thread to finish...
2013-10-21 06:11:14.227 CONSOLE MMS Scheduler(2:1) [com.sybase.sup.server.Console] [] [] <SISI><Scheduler(2:1)>: Herunterfahren
2013-10-21 06:11:14.229 CONSOLE MMS Scheduler(2:1) [com.sybase.sup.server.Console] [] [] <SISI><Scheduler(2:1)>: Verbindung mit Datenbank getrennt
2013-10-21 06:11:14.229 CONSOLE MMS main [com.sybase.sup.server.Console] [] [] <SISI><Scheduler(1:1)>: Waiting for internal thread to finish...
2013-10-21 06:11:15.228 CONSOLE MMS Scheduler(1:1) [com.sybase.sup.server.Console] [] [] <SISI><Scheduler(1:1)>: Herunterfahren
2013-10-21 06:11:15.229 CONSOLE MMS main [com.sybase.sup.server.Console] [] [] <SISI><Scheduler(1:1)>: Waiting for internal thread to finish...
2013-10-21 06:11:15.231 CONSOLE MMS Scheduler(1:1) [com.sybase.sup.server.Console] [] [] <SISI><Scheduler(1:1)>: Verbindung mit Datenbank getrennt
2013-10-21 06:11:15.231 CONSOLE MMS main [com.sybase.sup.server.Console] [] [] <SISI><Scheduler(0:1)>: Waiting for internal thread to finish...
2013-10-21 06:11:16.226 CONSOLE MMS Scheduler(0:1) [com.sybase.sup.server.Console] [] [] <SISI><Scheduler(0:1)>: Herunterfahren
2013-10-21 06:11:16.227 CONSOLE MMS Scheduler(0:1) [com.sybase.sup.server.Console] [] [] <SISI><Scheduler(0:1)>: Verbindung mit Datenbank getrennt
2013-10-21 06:11:16.228 CONSOLE MMS main [com.sybase.sup.server.Console] [] [] <SISI><SyncGatewayManager(Internal)>: Verbindung mit Datenbank getrennt
2013-10-21 06:11:19.408 INFO MMS Thread-206 [com.sybase.sup.jmo.notification.MessagingQueueNotificationProcessor] [] [] Stopping Messaging queue notification processor.
2013-10-21 06:11:19.642 INFO MMS Thread-206 [com.sybase.sup.jmo.notification.MessagingQueueNotificationProcessor] [] [] Stopped Messaging queue notification processor.
2013-10-21 06:11:19.699 INFO MMS Thread-206 [com.sybase.djc.server.ApplicationServer:fe0vm494] [] [] Stopping server...
2013-10-21 06:11:19.700 CONSOLE MMS Thread-206 [com.sybase.sup.server.Console] [] [] Stopping server...
2013-10-21 06:11:21.702 INFO MMS ScheduledTask:TempQueueCleanUp [com.sybase.djc.scheduler.ScheduledTask:TempQueueCleanUp] [] [] Stopped
2013-10-21 06:11:21.703 INFO MMS ScheduledTask:reconcileClusterNodes [com.sybase.djc.scheduler.ScheduledTask:reconcileClusterNodes] [] [] Stopped
2013-10-21 06:11:21.703 INFO MMS ScheduledTask:PollNodeStatus [com.sybase.djc.scheduler.ScheduledTask:PollNodeStatus] [] [] Stopped
2013-10-21 06:11:21.703 INFO MMS ScheduledTask:AutoDeploy [com.sybase.djc.scheduler.ScheduledTask:AutoDeploy] [] [] Stopped
2013-10-21 06:11:21.704 INFO MMS ScheduledTask:JmsPersistentMessageExpiry [com.sybase.djc.scheduler.ScheduledTask:JmsPersistentmessageExpiry] [] [] Stopped
2013-10-21 06:11:21.704 INFO MMS ScheduledTask:LocalStop [com.sybase.djc.scheduler.ScheduledTask:LocalStop] [] [] Stopped
2013-10-21 06:11:21.704 INFO MMS ScheduledTask:JmsDuplicateDetectionExpiry [com.sybase.djc.scheduler.ScheduledTask:JmsDuplicateDetectionExpiry] [] [] Stopped
2013-10-21 06:11:21.705 INFO MMS ScheduledTask:LocalRestart [com.sybase.djc.scheduler.ScheduledTask:LocalRestart] [] [] Stopped
2013-10-21 06:11:21.705 INFO MMS ScheduledTask:AssumePrimary [com.sybase.djc.scheduler.ScheduledTask:AssumePrimary] [] [] Stopped
2013-10-21 06:11:21.705 INFO MMS ScheduledTask:AutoRefresh [com.sybase.djc.scheduler.ScheduledTask:AutoRefresh] [] [] Stopped
2013-10-21 06:11:21.705 INFO MMS ScheduledTask:IMOLogImport [com.sybase.djc.scheduler.ScheduledTask:IMOLogImport] [] [] Stopped
2013-10-21 06:11:21.706 INFO MMS ScheduledTask:RSOEWatchdogTask [com.sybase.djc.scheduler.ScheduledTask:RSOEWatchdogTask] [] [] Stopped
2013-10-21 06:11:21.706 INFO MMS ScheduledTask:RuntimeCalculateDaylightTimeTask [com.sybase.djc.scheduler.ScheduledTask:RuntimeCalculateDaylightTimeTask] [] [] Stopped
2013-10-21 06:11:21.706 INFO MMS ScheduledTask:SynchronizeNode [com.sybase.djc.scheduler.ScheduledTask:SynchronizeNode] [] [] Stopped
2013-10-21 06:11:21.707 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:AgentryServerService] [] [] Stopping
2013-10-21 06:11:21.714 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:AgentryServerService] [] [] Stopped
2013-10-21 06:11:21.714 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:ConnectorWorkManager] [] [] Stopping
2013-10-21 06:11:21.714 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:ConnectorWorkManager] [] [] Stopped
2013-10-21 06:11:21.714 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:JaguarServer] [] [] Stopping
2013-10-21 06:11:21.716 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:JaguarServer] [] [] Stopped
2013-10-21 06:11:21.716 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:OpenDS] [] [] Stopping
2013-10-21 06:11:21.717 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:OpenDS] [] [] Stopped
2013-10-21 06:11:21.717 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:ResyncDOESubscriptions] [] [] Stopping
2013-10-21 06:11:21.718 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:ResyncDOESubscriptions] [] [] Stopped
2013-10-21 06:11:21.718 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:StartHandler] [] [] Stopping
2013-10-21 06:11:21.723 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:StartHandler] [] [] Stopped
2013-10-21 06:11:21.723 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:StartMessageReceivers] [] [] Stopping
2013-10-21 06:11:21.723 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:StartMessageReceivers] [] [] Stopped
2013-10-21 06:11:21.723 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:SyncImo2MMS] [] [] Stopping
2013-10-21 06:11:21.724 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:SyncImo2MMS] [] [] Stopped
2013-10-21 06:11:21.724 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:configureCluster] [] [] Stopping
2013-10-21 06:11:21.725 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:configureCluster] [] [] Stopped
2013-10-21 06:11:21.725 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:startImoServer] [] [] Stopping
2013-10-21 06:11:21.737 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:startImoServer] [] [] Stopped
2013-10-21 06:11:21.737 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:startMonitoring] [] [] Stopping
2013-10-21 06:11:21.738 INFO MMS Thread-210 [com.sybase.djc.server.ServiceComponent:startMonitoring] [] [] Stopped
2013-10-21 06:11:21.749 INFO MMS Thread-212 [com.sybase.sup.agentry.service.AgentryServerListenerImpl] [] []
The Agentry Application [com.sap.workmanager] status change to [STOPPING] from [RUNNING] with message [STOPPING].
2013-10-21 06:11:21.755 CONSOLE MMS Thread-212 [com.sybase.sup.server.Console] [] [] Shutting down server at XXXXXXXXX:58181
2013-10-21 06:11:21.756 CONSOLE MMS Thread-37 [com.sybase.sup.server.Console] [] [] Peer socket not available. socket closedMobilink error log file, i.e. ..\MobilePlatform\Servers\UnwiredServer\logs\mlsrv_err.log :
I. 2013-10-21 06:10:33. <Main> MobiLink server started
I. 2013-10-21 06:10:33. <Main> Started RTNotifier 'RTNotifier1'
I. 2013-10-21 06:11:12. <Main> Shutdown request from mlstop
I. 2013-10-21 06:11:12. <Main> MobiLink server shutting down
I. 2013-10-21 06:11:12. <Main> MobiLink server undergoing soft shutdown
I. 2013-10-21 06:11:12. <Main> No more new connections accepted. Completing existing synchronizationsOB Service Manager log file, i.e. ..\MobilePlatform\Servers\UnwiredServer\logs\OBServiceManager\<SMP_server_name>_OBServiceManager_OBServiceManager_<date_time_stamp>.txt :
20131021T061046.557|3|GenericExeRunner StartProcess For OBMO
20131021T061046.557|1|GenericExeController.SetRegistryServiceStatus ServiceName: OBMO, ServiceStatusStarting
20131021T061047.565|1|OBMO.exe ( Exited after immediately ) Retry count set to 3
20131021T061047.565|1|GenericExeController.SetRegistryServiceStatus ServiceName: OBMO, ServiceStatusStopped
20131021T061048.558|3|GetThreadState - Event handles not avaliable. This is OK during shutdown or stopping. IMO_STOP_EVENT_OBMO_SERVICES
20131021T061048.558|1|GenericThreadController detected service process for service 'OBMOTHREADS' was not running. Restarting it...
20131021T061048.558|3|GenericThreadRunner StartThreadProcessing For OBMOTHREADS
20131021T061048.558|1|GenericThreadController.SetRegistryServiceStatus ServiceName: OBMOTHREADS, ServiceStatusStarting
20131021T061048.558|1|SetThreadState - Event handles not avaliable. Probably the host executable has not finished startup yet. IMO_STOP_EVENT_OBMO_SERVICES
20131021T061048.559|1|GenericThreadController.SetRegistryServiceStatus ServiceName: OBMOTHREADS, ServiceStatusStopped
20131021T061050.560|1|Service stopped because the following child services either could not be started or failed to keep running.
20131021T061050.560|1|OBMO.exe
20131021T061050.563|3|GenericExeRunner StopProcess For JmsBridge
20131021T061050.563|1|GenericExeController.SetRegistryServiceStatus ServiceName: JmsBridge, ServiceStatusStopping
20131021T061110.175|1|GenericExeController.SetRegistryServiceStatus ServiceName: JmsBridge, ServiceStatusStopped
20131021T061110.564|3|GetThreadState - Event handles not avaliable. This is OK during shutdown or stopping. IMO_STOP_EVENT_OBMO_SERVICES
20131021T061111.567|3|GenericExeRunner StopProcess For CASSINI
20131021T061111.567|1|GenericExeController.SetRegistryServiceStatus ServiceName: CASSINI, ServiceStatusStopping
20131021T061111.572|3|GenericExeRunner StopProcess For OBMO
20131021T061111.573|1|GenericExeController.SetRegistryServiceStatus ServiceName: OBMO, ServiceStatusStopped
20131021T061111.573|3|GenericExeRunner StopProcess For MlsrvWrapper
20131021T061111.574|1|GenericExeController.SetRegistryServiceStatus ServiceName: MlsrvWrapper, ServiceStatusStopping
20131021T061111.584|3|GenericExeRunner StopProcess For AMP
20131021T061111.584|1|GenericExeController.SetRegistryServiceStatus ServiceName: AMP, ServiceStatusStopping
20131021T061111.627|1|GenericExeController.SetRegistryServiceStatus ServiceName: AMP, ServiceStatusStopped
20131021T061111.881|1|GenericExeController.SetRegistryServiceStatus ServiceName: CASSINI, ServiceStatusStopped
20131021T061131.688|1|GenericExeController.SetRegistryServiceStatus ServiceName: MlsrvWrapper, ServiceStatusStopped
20131021T061132.594|3|GenericExeRunner Shutdown For AMP
20131021T061132.594|3|GenericExeRunner Monitor thread ended For AMP
20131021T061132.594|3|GenericExeRunner StopProcess For AMP
20131021T061132.594|1|GenericExeController.SetRegistryServiceStatus ServiceName: AMP shutting down.
20131021T061132.594|3|GenericExeRunner Shutdown For CASSINI
20131021T061132.594|3|GenericExeRunner Monitor thread ended For CASSINI
20131021T061132.594|3|GenericExeRunner StopProcess For CASSINI
20131021T061132.594|1|GenericExeController.SetRegistryServiceStatus ServiceName: CASSINI shutting down.
20131021T061132.594|3|GenericExeRunner Shutdown For JmsBridge
20131021T061132.594|3|GenericExeRunner Monitor thread ended For JmsBridge
20131021T061132.594|3|GenericExeRunner StopProcess For JmsBridge
20131021T061132.594|1|GenericExeController.SetRegistryServiceStats ServiceName: JmsBridge shutting down.
20131021T061132.594|3|GenericExeRunner Shutdown For MlsrvWrapper
20131021T061132.594|3|GenericExeRunner Monitor thread ended For MlsrvWrapper
20131021T061132.594|3|GenericExeRunner StopProcess For MlsrvWrapper
20131021T061132.594|1|GenericExeController.SetRegistryServiceStatus ServiceName: MlsrvWrapper shutting down.
20131021T061132.594|3|GenericExeRunner Shutdown For OBMO
20131021T061132.594|3|GenericExeRunner Monitor thread ended For OBMO
20131021T061132.594|3|GenericExeRunner StopProcess For OBMO
20131021T061132.594|1|GenericExeController.SetRegistryServiceStatus ServiceName: OBMO shutting down.
20131021T061132.594|3|GenericThreadRunner Shutdown For OBMOTHREADS
20131021T061132.594|3|GenericThreadRunner Monitor thread ended For OBMOTHREADS
20131021T061132.594|3|GenericThreadRunner StopThreadProcessing For OBMOTHREADS
20131021T061132.594|3|GetThreadState - Event handles not avaliable. This is OK during shutdown or stopping. IMO_STOP_EVENT_OBMO_SERVICES
20131021T061132.594|3|GenericExeRunner Shutdown For LBMANAGER
20131021T061132.594|3|GenericExeRunner Monitor thread ended For LBMANAGER
20131021T061132.594|3|GenericExeRunner StopProcess For LBMANAGER
20131021T061132.594|1|GenericExeController.SetRegistryServiceStatus ServiceName: LBMANAGER shutting down.
20131021T061133.625|1|GenericExeController.SetRegistryServiceStatus ServiceName: LBMANAGER shutting down.The Windows Event Viewer shows at the same time this error:
The description for Event ID 200 from source SAP Mobile Server cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted.
You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Service stopped because the following child services either could not be started or failed to keep running. OBMO.exe
Read more...
Environment
SAP Mobile Platform Server 2.3 build 2.3.0.183
Product
Keywords
Service, stopped, child services. started, failed, Windows event, log, Messaging Server,
MobiLink server, shutting down, request, mlstop, OBServiceManager, OBMO, OBMOTHREADS, OBMO.exe , KBA , MOB-SUP-RT , SUP Runtime , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.