Symptom
- Parameter prompt text missing.
- Parameter prompt window does not show the prompt text, when refreshing a report in Crystal Reports, if the parameter type is: Date, Time or Date Time.
- Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
Reproducing the Issue
- In Crystal Reports 2008 or earlier, create a new report off any data source.
- Create parameter and select one of the following type: Date, Time or Date Time.
- Add a prompt text to the parameter, like: Enter the Start Date:
- Add the parameter(s) to the report.
- When refreshing the report, the parameter prompt window displays the prompt text.
- Do the same action in Crystal Reports 2011 or above, and when refreshing the report, notice the parameter prompt text is missing.
Cause
- The issue has been identified and tracked under ADAPT01711135
Resolution
- This issue has been resolved in the following product update and above:
- Crystal Reports 2011
- Support Pack 09
- Crystal Reports 2013
- Support Pack 03
Keywords
prompt, hint, bi launch pad, rpt, CR, 1711135, 01711135, ADAPT, businessobjects, bi, bo, rpt , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed
Product
SAP Crystal Reports 2011 ; SAP Crystal Reports 2013