SAP Knowledge Base Article - Public

1934714 - Prompt Text not shown for Parameter of data type: Date, Date Time, or Time, in Crystal Reports


  • Parameter prompt text missing.
  • Parameter prompt window does not show the prompt text, when refreshing a report in Crystal Reports, if the parameter type is: Date, Time or Date Time.
  • Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013

Reproducing the Issue

  1. In Crystal Reports 2008 or earlier, create a new report off any data source.
  2. Create parameter and select one of the following type: Date, Time or Date Time.
  3. Add a prompt text to the parameter, like: Enter the Start Date:
  4. Add the parameter(s) to the report.
  5. When refreshing the report, the parameter prompt window displays the prompt text.

  6. Do the same action in Crystal Reports 2011 or above, and when refreshing the report, notice the parameter prompt text is missing.


  • The issue has been identified and tracked under ADAPT01711135


  • This issue has been resolved in the following product update and above:
    • Crystal Reports 2011
      • Support Pack 09
    • Crystal Reports 2013
      • Support Pack 03


prompt, hint, bi launch pad, rpt, CR, 1711135, 01711135, ADAPT, businessobjects, bi, bo, rpt , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed


SAP Crystal Reports 2011 ; SAP Crystal Reports 2013