Symptom
You cannot add a down payment request to an invoice request even though the down payment request is cleared.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Select the Invoice Requests view.
- In the Show field select the All Items option.
- Select the respective invoice request e. g. outbound delivery invoice request XYZ (XYZ represents the document identification number of the outbound delivery).
- Highlight the outbound delivery invoice request XYZ and press the Edit button.
- Select the General tab.
- In the Reference Documents section press the Add Row button.
- Press the value help in the Down Payment Request ID field.
The Down Payment Request ID ABC is not displayed in the result list (ABC represents the Down Payment Request ID), however the down payment request is cleared.
Cause
The option No Invoice Assignment has been activated for down payment request ABC.
This can be done as follows:
- Go to the Customer Invoicing work center.
- Select the Invoice Documents view.
- Select the down payment request ABC.
- In the OWL (Object Work List), click on the No Invoice Assignment button.
Once this is done the down payment request ABC will not appear anymore Invoice Request when trying to assign a down payment request.
Resolution
In this case, it is required to allow the invoice assignment for the down payment.
- Go to the Customer Invoicing work center.
- Select the Invoice Documents view.
- Open the down payment request ABC.
- In the down payment request ABC click on the Allow Invoice Assignment button.
The down payment request ABC is displayed assigned to the invoice request.
See Also
Keywords
down payment request, assign, invoice request, cleared , KBA , AP-CI , Customer Invoice Processing , How To