Symptom
- When trying to upgrade from XI3.1 to BI4 platform using the Upgrade management tool (UMT), the overall upgrade process is very slow despite over 36 hrs of migration.
- The UMT still indicates that it is still in the preparing stage (Stage I)
- The issue is the same even after we bumped the server memory (RAM) to 64GB and Heap size of UMT to 48GB and no progress as such.
- The user profile is also configured to use temp space from E:\ drive which has plenty of space
- All recommendations from the UMT best practices checklist kbase 1904814 are followed
- UMT traces are generated according to kbase 1602551, but they do not show any significant errors except for normal processing
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Environment
- SAP BusinessObjects BI Platform 4.x
- All supported platforms
Product
SAP BusinessObjects Business Intelligence platform 4.0
Keywords
UMT slow performance preparation prepare first stage several days hours spin temp tmp temporary out of space troubleshoot , KBA , BI-BIP-UMT , Upgrade management tool , Problem
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