SAP Knowledge Base Article - Preview

1935893 - SAP CRM WebUI: Short dump on calling old favorites

Symptom

  • A short dump is seen encountered when selecting old favorites which were present before a support pack update.
  • A short dump occurs when moving favorites via cut and paste in a new folder.
  • 500 Internal Server Error is encountered. ERROR: With 'SET HANDLER ... FOR src', 'src' cannot be 'ZERO'. (termaination: RABAX STATE)

 Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Customer Relationship Management 7.0
  • SAP Customer Relationship Management 7.0 on SAP enhancement pack
  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA

Product

SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

SAP; CRM; WebUI; Attribute type, favorites, GC_ELEMENT_TYPE_ROOT_OBJECT, CL_WCF_FAV_USER_FAVORITES, SET_HANDLER_FOR_NULL , KBA , CA-WUI-UI , User Interface , Problem

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