Symptom
- Error displays when attempting to open Crystal Reports for Enterprise.
- When trying to launch Crystal Report for Enterprise from SAP BI LaunchPad, nothing happen; or
- When attempting to launch Crystal Report for Enterprise from SAP BI LaunchPad, it displays the following error:
"This document could not be opened.
This document has an unexpected file entension and might not be a Crystal Reports document."
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Environment
- SAP Crystal Reports for Enterprise 4.1
- SAP Crystal Reports for Enterprise 4.2
- SAP Crystal Reports for Enterprise 4.3
- SAP BusinessObjects Business Intelligence Platform 4.1
- SAP BusinessObjects Business Intelligence Platform 4.2
- SAP BusinessObjects Business Intelligence Platform 4.3
Product
SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
CR4E error, launch cr4e bilaunchpad, this document has an unexpected file extension and might not be a crystal reports document, LaunchCRDesigner, this document could not be opened , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-RA-CRE , Crystal Reports for Enterprise , Problem
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