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1936996 - Script/javascript error in web browser

Symptom

  • Symptom 1:
    When navigating through the MIPO application (viewing reports, etc) you see script or java script errors in the status bar of the web browser and fields are missing on the screen (like Start Period, End Period for example).
     
    Examples of errors you might see (server names edited in the URL example):
     
    Message: Object doesn't support this property or method
    Line: 2780
    Char: 4
    Code: 0
     
    Message: 'Selected_From_Period' is null or not an object
    Line: 3388
    Char: 11
    Code: 0
     
    URL: servername.yourcompany.com:50200/SmartOps/G3/portal/mipo_portal/Report

  • Symptom 2:
    A Script Error pop-up window appears, stating that an error has occurred in the script on this page.
    The error is similar to but may be different than the following:
     
    Error:  'openerSuifDppmAgent' is undefined
    URL: servername.yourcompany.com:8080/SmartOps/G3/util/linkNavigation/PageLinkClient.js


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Environment

  • Multistage Inventory Planning and Optimization (MIPO)
  • Enterprise Inventory Optimization 6.x
  • Enterprise Inventory and Service-Level Optimization 6.10
  • Internet Explorer

Product

SAP Enterprise Inventory and Service-Level Optimization all versions ; SMARTOPS MIPO all versions

Keywords

EIS, EIO, MIPO, SmartOps, java, javascript, 6.8, 6.9, 6.10 , KBA , SCM-EIS , SAP Enterprise Inventory and Service-Level Optimization , Problem

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