1937039 - Business Residence Cannot Be Determined

1.You are unable to post a supplier invoice due to the below error message:

Business Residence cannot be determined. There may be an error in system configuration. If the message appears, several things can be wrong. Report an incident.

2.You are unable Post Goods receipt due to below error message:

Business residence is not determined for goods and services item.

SAP Business ByDesign

1. Go to Supply Invoicing work center
2. Go to Invoices and Credit Memos View
3. Open relevant supplier invoice, View All
4. Press Check button

 or

1. Go to Goods and service receipt work center
2. Go to Receipts and returns view
3. Open relevant goods receipt, All documents
4. Press Check button

The error message raised due to one of the following reasons:

1. The cost assignment of the supplier invoice item is assigned to a project task, but the responsible unit for the project is not valid anymore.
2. The cost assignment of the supplier invoice item is assigned to a cost center, but the cost center is not valid anymore.
3. The bill-to party of the supplier invoice does not have Supplier Invoicing function in organizational structure.
4. The ship-to location of the supplier invoice item is not valid on the supplier invoice posting date. 
5. The recipient of the supplier invoice item is an external service agent, not an internal employee.
6. The recipient of the supplier invoice item is an employee, but the validity of employment is expired.

 The above is applicable for goods receipt as well.

Resolution for cause 1:

1. In the supplier invoice, go to the Items tab.
2. Go to the subtab Cost Distribution, find the project task ID.
3. Double-click the project task.
4. This opens the project overview where you click View All.
5. In the Project Plan tab, go to the subtab Accounting.
6. Double-click the responsible unit and check the validity.
7. Go to Organizational Management work center, Org Structures view.
8. Select the relevant Org Unit name, click edit.
9. Go to the subtab Timelines.
10. Here you can extend the validity.

Resolution for cause 2:

1. In the supplier invoice, go to the Items tab.
2. Go to the subtab Cost Distribution, check the cost center ID.
3. Go to Organizational Management work center, Org Structures view.
4. Using Find button, search for relevant Cost center
5. Select and Edit it.
6. Navigate to Timelines tab.
7. Scroll down and search for Attribute: Cost Center.
8. Here extend the Validity Date: Valid to Unlimited.
9. Perform Save and choose option Activate Selected Structure using Activate button.

Resolution for cause 3:

1. In the supplier invoice, go to the General tab, find the Bill-To Party.
2. Go to Organizational Management work center, Org Structures view.
3. Using Find button, search for relevant Business Residence ID.
4. Select and Edit it.
5. Navigate to Timelines tab (make sure that the field Supplier Invoicing is well selected under Functions).
6. Scroll Down and search for Attribute: Functions.
7. Under column Value, find Supplier Invoicing.
8. Here extend the Validity Date: Valid to Unlimited.
9. Perform Save and choose option Activate Selected Structure using Activate button.

Resolution for cause 4:

1. In the supplier invoice, go to the Items tab.
2. Go to subtab Parties and Locations, find the Ship-To location ID.
3. Go to Organizational Management work center, Org Structures view.
4. Using Find button, search for the location ID.
5. Select it, under General tab, you can see the Valid From/To information.
6. If the supplier invoicing posting date is earlier then the Valid From date, please postpone the posting date.
7. If the supplier invoicing posting date is after the Valid To date, please extend the Valid To date for the org unit.

Resolution for cause 5:

1. In the supplier invoice, go to the Items tab.
2. Go to subtab Parties and Locations, change the Recipient to an internal employee.

Resolution for cause 6:

1. In the supplier invoice, go to the Items tab.
2. Go to subtab Parties and Locations, find the employee ID maintained in the field Recipient.
3. Go to Personnel Administration work center, Employees view.
4. Find the employee, press Edit.
5. Navigate to the tab Employment, you can see that validity was already expired.
6. Extend the validity of the employee.

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