Symptom
User is facing error message "Business Residence Cannot Be Determined" in Supplier Invoice or in Goods and Services Receipt document.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center.
- Go to Invoices and Credit Memos view.
- Search for ABC (ABC is the invoice's ID).
- Click in View All button.
- Navigate to Exceptions tab.
- It has the error: "Permanent establishment not determined".
- Click in Check button.
It is triggered the error message: "Business Residence Cannot Be Determined. There may be an error in system configuration. If the message appears, several things can be wrong. Report an case.".
or
- Go to Goods and Services Receipt work center.
- Go to Receipts and Returns view.
- Search for DEF (DEF is the goods' ID).
- Click in Check button.
It is triggered the error message: "Business Residence Cannot Be Determined. There may be an error in system configuration. If the message appears, several things can be wrong. Report an case.".
Cause
The error message is raised because of one of the following reasons:
Cause 1: The Cost Assignment of the Supplier Invoice item is assigned to a project task. However the Responsible Unit for the Project is not valid anymore.
Cause 2: The Cost Assignment of the Supplier Invoice item is assigned to a Cost Center, but the Cost Center is not valid anymore.
Cause 3: The Bill-To party of the Supplier Invoice doesn't have the "Supplier Invoicing" function in its Organizational structure.
Cause 4: The Ship-To location of the Supplier Invoice item is not valid on the Supplier Invoice's Posting Date.
Cause 5: The Recipient of the Supplier Invoice item is an external Service Agent (not an internal employee).
Cause 6: The Recipient of the Supplier Invoice item is an Employee. However the Validity of Employment is expired.
All those reasons is is applicable for Goods and Services Receipt as well.
Resolution
Resolution for Cause 1:
-
Open Invoice ABC.
-
Navigate to Items tab.
- Navigate to Cost Distribution subtab.
- Find the project task ID and do a double-click in its link.
- Click in View All button when the project is opened.
- Navigate to Project Plan tab.
- Navigate to Accounting subtab.
- Do a double-click in the Responsible Unit.
- Check its validity.
- Go to Organizational Management work center.
- Go to Org Structures view.
- Select the relevant Org Unit name.
- Click in Edit button.
- Navigate to Timelines subtab.
- Extend the validity.
- Save it.
- Here you can extend the validity.
Resolution for Cause 2:
- Open invoice ABC.
- Navigate to Items tab.
- Navigate to Cost Distribution subtab.
- Check the Cost Center ID.
- Go to Organizational Management work center.
- Go to Org Structures view.
- Click in Find button.
- Search for the Cost Center ID.
- Select it.
- Click in Edit button.
- Navigate to Timelines tab.
- Scroll down and search for "Attribute: Cost Center".
- Extend the Validity Date to "Unlimited".
- Click in Save button and choose the option Activate Selected Structure using Activate button.
Resolution for Cause 3:
- Open Invoice ABC.
- Navigate to General tab.
- Check the Bill-To party maintained.
- Go to Organizational Management work center.
- Go to Org Structures view.
- Click in Find button.
- Search for the Bill-To ID (the Business Residence ID).
- Select it.
- Click in Edit button.
- Navigate to Timelines tab.
- Check if the function "Supplier Invoicing" is selected.
- Scroll Down and search for Attribute: Functions.
- Under column Value, find Supplier Invoicing.
- Here extend the Validity Date: Valid to Unlimited.
- Perform Save and choose option Activate Selected Structure using Activate button.
Resolution for Cause 4:
- Open Invoice ABC.
- Navigate to Items tab.
- Navigate to Parties and Locations subtab .
- Check the Ship-To location ID maintained.
- Go to Organizational Management work center.
- Go to Org Structures view.
- Click in Find button.
- Search for the location ID.
- Navigate to General tab.
- Check the validity maitained (Valid From/To information).
- If the supplier invoicing Posting Date is earlier then the Valid From date, please postpone the Posting Date.
- If the supplier invoicing Posting Date is after the Valid To date, please extend the Valid To date for the Org Unit.
- Save it.
Resolution for Cause 5:
- Open invoice ABC.
- Navigate to Items tab.
- Select the specific item.
- Navigate to Parties and Locations subtab.
- Change the Recipient to an internal Employee.
Resolution for Cause 6:
- Open invoice ABC.
- Navigate to Items tab.
- Navigate to Parties and Locations subtab.
- Make a note of the employee ID maintained in the Recipient field.
- Go to Personnel Administration work center.
- Go to Employees view.
- Search for the employee ID.
- Click in Edit button.
- Navigate to Employment tab.
- Navigate to Work Agreement subtab.
- The "Termination Date" is expired; extend it to a valid date.
- Save it.
Keywords
Supplier Invoice, Business Residence Cannot Be Determined, 供应商发票, Permanent establishment not determined, Goods and Services Receipt, Cost Assignment, Bill-To , KBA , AP-SIP , Supplier Invoice Processing , Problem