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1937281 - Introscope Enterprise Manager stop due to error "The web server was unable to bind to a port"

Symptom

  • Introscope Enterprise Manager (EM) doesn't start.

  • The following errors can be found in the IntroscopeEnterpriseManager.log:

    • 2/19/13 03:23:24 AM EST [INFO] [Manager.EMWebServer] EM webapps port: 8081
      2/19/13 03:23:24 AM EST [ERROR] [Manager.EMWebServer] The web server was unable to bind to a port.  This could be caused by another EM process binding to the same port.
      Exception: Address already in use !MESSAGE Error reading configuration: /usr/sap/ccms/wilyintroscope/product/enterprisemanager/configuration/org.eclipse.osgi/.manager/.fileTableLock (Permission denied)
      [ERROR] [Manager] The EM failed to start. prt out of range:0

    • 2026-01-22 12:48:08.434  INFO 436092 --- [main] Manager.EMWebServer : Cleaning up previous EM/Jetty temporary files from ... /usr/sap/ccms/apmintroscope/./work
      2026-01-22 12:48:08.446  INFO 436092 --- [main] Manager.EMWebServer : Configuring the Jetty web server from configuration file: /usr/sap/ccms/apmintroscope/./config/em-jetty-config.xml
      2026-01-22 12:48:08.561  INFO 436092 --- [main] Manager.EMWebServer : EM[ServerConnector@5d94c50e{SSL, (ssl, http/1.1)}{0.0.0.0:8444}] Request Header Size is :16384


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2
  • Introscope Enterprise Manager 10.x

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

The web server was unable to bind to a port, This could be caused by another EM or some other process binding to the same port, port, Introscope EM, EM webapps port, EM failed to start , KBA , XX-PART-WILY , Introscope by CA Technologies , Problem

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