Symptom
- Introscope Enterprise Manager (EM) doesn't start.
- The following errors can be found in the IntroscopeEnterpriseManager.log:
- 2/19/13 03:23:24 AM EST [INFO] [Manager.EMWebServer] EM webapps port: 8081
2/19/13 03:23:24 AM EST [ERROR] [Manager.EMWebServer] The web server was unable to bind to a port. This could be caused by another EM process binding to the same port.
Exception: Address already in use !MESSAGE Error reading configuration: /usr/sap/ccms/wilyintroscope/product/enterprisemanager/configuration/org.eclipse.osgi/.manager/.fileTableLock (Permission denied)
[ERROR] [Manager] The EM failed to start. prt out of range:0 - 2026-01-22 12:48:08.434 INFO 436092 --- [main] Manager.EMWebServer : Cleaning up previous EM/Jetty temporary files from ... /usr/sap/ccms/apmintroscope/./work
2026-01-22 12:48:08.446 INFO 436092 --- [main] Manager.EMWebServer : Configuring the Jetty web server from configuration file: /usr/sap/ccms/apmintroscope/./config/em-jetty-config.xml
2026-01-22 12:48:08.561 INFO 436092 --- [main] Manager.EMWebServer : EM[ServerConnector@5d94c50e{SSL, (ssl, http/1.1)}{0.0.0.0:8444}] Request Header Size is :16384
- 2/19/13 03:23:24 AM EST [INFO] [Manager.EMWebServer] EM webapps port: 8081
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Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
- Introscope Enterprise Manager 10.x
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
The web server was unable to bind to a port, This could be caused by another EM or some other process binding to the same port, port, Introscope EM, EM webapps port, EM failed to start , KBA , XX-PART-WILY , Introscope by CA Technologies , Problem
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