Symptom
- After upgrade to 7.30 or higher, you are unable to access the portal /irj as runtime exception error is thrown
- Other core services such as /nwa and /useradmin work correctly
- You are using a custom logon component
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Environment
- Enterprise Portal
- SAP Netweaver 730 and higher
Product
SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3
Keywords
'login error'; 'portal upgrade'; 'irj runtime exception'; 'Could not retrieve portal application com.******.logon' , KBA , EP-PIN-PRT , Portal Runtime , Problem
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