Symptom
In the supplier Trade Payables accounts there's one invoice reversal document. While trying to manually clear this item with other invoices, the system gives error message: 'Due date must be the same as or after baseline date'.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Payables work center, and choose the Suppliers view.
- In the Supplier Accounts view, open the details of the Supplier in question.
- Show Open Items.
- Select the Invoice Reversal document in question, and other invoices to be cleared.
- Choose Clear Manually.
In the New Manual Clearing page, error is displayed:
'Due date must be the same as or after baseline date'.
Cause
The original supplier invoice was already cleared by an outgoing payment, and the payment has been confirmed in the bank statement. Later on, instead of canceling the clearing firstly, the supplier invoice was directly canceled, so the original clearing still exists, an invoice reversal document was posted to the supplier account. This cancellation happened a long time ago when an error existed in the inbound agent which changed the payment Baseline Date, so the Baseline Date in the reversal document was not right. Now this issue has been addressed to let the system check this date when creating the reversal document.
Resolution
To fix the issue, the Base Line Date must be checked in the reversal document, and compared with the Due Date. If it's after the Due Date, it has to be adjusted, following the steps below:
- Go to the Payables work center, and choose the Suppliers view.
- In the Supplier Accounts view, open the details of the Supplier in question.
- Show Open Items.
- Open the Invoice Reversal document in question.
- Navigate to the General tab, and then change the Base Line Date under Payment Terms section to make it the same or before the Due Date.
After that, it should be possible to successfully clear the documents.
Keywords
due date; base line date; baseline , KBA , clear manually , base line date , AP-PAY , Payment Processing , How To