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1939041 - Can't login in Live Office - Error: WSE 99999

Symptom

  • Can't log on in Live Office
  • ERROR 2013-11-11 16:52:03,284 [17924]:  Exit DoWork, DSWSException's
    CauseException:
    BusinessObjects.DSWS.DSWSException: GetServerInfoDetails exception
    (Error: WSE 99999)
        at BusinessObjects.DSWS.Session.Session.GetServerInfoDetails() at
    BusinessObjects.LiveOffice.LiveOfficeUI.LogonControl.backgroundWorker_DoWork(Object sender, DoWorkEventArgs e)
    ERROR 2013-11-11 16:52:03,314 [17924]: WebException
    ERROR 2013-11-11 16:52:03,324 [17924]: at
    System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
        at System.Net.HttpWebRequest.GetRequestStream()  at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke
    (String methodName, Object[] parameters)
        at BusinessObjects.DSWS.Session.ConsumerSession.getServerInfoDetails
    ()
        at BusinessObjects.DSWS.Session.Session.GetServerInfoDetails()
    BusinessObjects.DSWS.DSWSException: GetServerInfoDetails exception
    (Error: WSE 99999)
        at BusinessObjects.DSWS.Session.Session.GetServerInfoDetails() at
    BusinessObjects.LiveOffice.LiveOfficeUI.LogonControl.backgroundWorker_DoWork(Object sender, DoWorkEventArgs e)

 


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Environment

  • Live Office
  • Business Intelligence 4.0 Support Patch 6

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

BI4.0.6 , KBA , BI-BIP-LO , Live Office , Problem

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