Symptom
You got the error message User ABC Not Valid while changing the password of user ABC.
Reproducing the Issue
- Login to the system with Administrator credential.
- Go to the Application & User Management Work Center.
- Go to the Business Users View.
- Search for the particular user.
- To Change the Password click Edit and select Attribute
- In the new window enter the Password and Confirm Password.
- Click Save and Close.
Cause
You got the error message because user ABC is locked.
Resolution
- Login to the system with Administrator credential.
- Go to the Application & User Management Work Center.
- Go to the Business Users View.
- Search for the particular user.
- Click on Unlock User.
Now you will be able to change the password.
Keywords
KBA , LOD-TEM-ADM , Travel Administration , How To
Product
SAP Cloud for Travel and Expense 1308