SAP Knowledge Base Article - Public

1939271 - Wrong Form Template Determined For Purchase Order (Not According to Sender's Country)

Symptom

The system determines an unexpected form template when previewing the Purchase Order, instead of selecting the template based on the sender’s country and the receiver’s language.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center.
  2. Go to the Purchase Orders view.
  3. Select the relevant purchase order.
  4. Choose Edit button.
  5. Choose the Preview button in the edit purchase order screen.
  6. Select the option Created Purchase Order.

The Purchase Order preview displays a different form template than expected.

Cause

The system determines the Purchase Order form template based on the Country of Registration of the Company selected in the Purchase Order document.

If this country differs from the country maintained in the company’s address, the system will still use the template variant that corresponds to the company’s registration country.

To check the company’s registration country:

  1. Go to the Organizational Management work center.
  2. Go to the Org Structures view.
  3. Select the relevant Company.
  4. Open the Definitions tab.
  5. Under Legal Definitions, view the Country/Region of Registration field.

Resolution

This is the expected system behavior.

Keywords

Purchase Order; Created Purchase Order; Country of Registration; Company; Purchase Order Template; Form Template , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To

Product

SAP Business ByDesign all versions