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SAP Knowledge Base Article - PreviewSymptom
Administrator is unable to switch from deployment mode to monitoring mode in the BCM Infrastructure Administrator (IA) interface.
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Environment
SAP Business Communication Management 7.0 and up
Product
SAP Contact Center, on-premise edition 7.0
Keywords
View only mode, IA-view-only, Monitoring Mode, Switching modes, Infrastructure Administrator view-only, HAC View-only Administration Users, Locked IA. , KBA , CRM-BCM-CMS , Please use CRM-CCI , Problem
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