SAP Knowledge Base Article - Preview

1939463 - BCM 7: Unable to switch to Monitoring Mode in IA (Infrastructure Administrator)

Symptom

Administrator is unable to switch from deployment mode to monitoring mode in the BCM Infrastructure Administrator (IA) interface.


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Environment

SAP Business Communication Management 7.0 and up

Product

SAP Contact Center, on-premise edition 7.0

Keywords

View only mode, IA-view-only, Monitoring Mode, Switching modes, Infrastructure Administrator view-only, HAC View-only Administration Users, Locked IA. , KBA , CRM-BCM-CMS , Please use CRM-CCI , Problem

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