SAP Knowledge Base Article - Preview

1940071 - Logon error appears when trying to open an attachment from an incident - SAP Solution Manager

Symptom

  • Logon error
  • Trying to view attachment in incident
  • Attachment will not show in the message
  • Error:  Call of URL https://<server>/sap/bc/contentserver/601 terminated due to error in logon data
  • Logon performed for client <client>, user CONTENTSERV, and language EN.


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Environment

SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

ITSM, message, case , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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