SAP Knowledge Base Article - Public

1941442 - External Reference Number is Missing in the Preview of Customer Invoices


When you preview any Customer Invoice Documents, the External Reference Number is missing.

Reproducing the Issue

  1. Go to Customer Invoicing work center.
  2. Select Invoice Documents
  3. Preview a Customer Invoice.


The SAP standard customer invoice forms do not include the External Reference by default. If required you would need to add it by you.


-You can either make the changes in the existing Form.


-Create your own form, copying the existing form and make the required changes (As feasible for you).

You need to maintain the binding path in the form, as below:

Step 1: 

  1. Go to Application and User Management work center.
  2. Select Form Template Maintenance view and select the Customer Invoice form.
  3. Open with Easy Form Editor and select and add the field. i.e.Field Name: CustomerInvoice-ReferenceBusinessTransactionDocumentID.
  4. Save it and later Publish and Close.

Step 2:

  1. After completing Step 1, again select the Form and Open it in LifeCycle Designer.
  2. Select the field which you added in Easy Form Editor as mentioned in Step 1.
  3. You can change the Name (for eg: to External Reference).
  4. Once done, you need to maintain the binding with value(Binding path is) :-$.CustomerInvoice.ReferenceBusinessTransactionDocumentID.
  5. Publish the Form Template.

Now, External Reference should be visible in the Invoice Document form preview.


KBA , SRD-FIN-INV , Inventory , How To


SAP Business ByDesign all versions