SAP Knowledge Base Article - Preview

1941532 - Mitigated users still show up in the management report dashboard

Symptom

  • Full User sync and Full Role sync jobs are successfully completed.
  • Management Report job also successfully completed.
  • Mitigated Users still appear listed in User Analysis Management Report. These users have been terminated and their roles have been removed from the backend systems, but they still appear in the report.


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Environment

SAP GRC Access Control 5.3

  • Risk Analysis and Remediation (RAR)
  • Support Pack SP18 patch 3

Product

SAP GRC Access Control 5.3

Keywords

terminated, deleted, removed, user synchronization, background job , KBA , troubleshooting , mitigation , GRC-SAC-ARA , Access Risk Analysis , Problem

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