SAP Knowledge Base Article - Preview

1942324 - Unable to logon to SAP BusinessObjects Business Intelligence platform from Crystal Reports for Enterprise

Symptom

  • Unable to logon to SAP BusinessObjects Business Intelligence platform (BI 4)
  • When attempting to logon to SAP BusinessObjects Business Intelligence platform from Crystal Reports for Enterprise, it fails and displays the following message:

    "This configuration requires connecting to a SAP BusinessObjects Business Intelligence platform system that is version XI R4 or higher."


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Environment

  • SAP Crystal Reports for Enterprise 4.0
  • SAP Crystal Reports for Enterprise 4.1
    SAP Crystal Reports for Enterprise 4.2
            
  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

CRFE, CR4E, CR for Enterprise, login, BI , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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