Symptom
- While accessing the NWA it failed to open but gives with a 500 internal server error on the browser page.
- However, other application links just work fine like: /irj/portal, /useradmin etc.
- Chiefly, this issue always happens after an abnormal system migration using a non-standard SAP system migration process.
- In the latest defaulltrace.trc, able to find below exception:
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Exception occured during processing of Web Dynpro application sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd/NWAApp. See exception stacktrace for details.
[EXCEPTION]
com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Exception was thrown in preprocessing phase of application session ApplicationSession(id=36d8cad2387511e3c87200000075d442, name=com.sap.tc.lm.co.ui.nwa.localnavigation.NWAApp). The causing exception is nested
Caused by: java.lang.ClassNotFoundException: com.sap.tc.lm.co.ui.nwa.localnavigation.wdp.InternalLocalNavigationComp ------------------------- Loader Info ------------------------- ClassLoader name: [sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd] Living status: alive Direct parent loaders: [system:Frame] [service:servlet_jsp] [service:ejb] [library:engine.security.lib.facade] [sap.com/tc~wd~api] [sap.com/tc~lm~webadmin~mainframe~persist~ear] [sap.com/tc~lm~webadmin~mainframe~wd] [sap.com/tc~lm~itsam~ui~mainframe~wd] Resources: /usr/sap/PIP/DVEBMGS00/j2ee/cluster/apps/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd/servlet_jsp/webdynpro/resources/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd/root/WEB-INF/lib/sap.com~tc~lm~itsam~co~ui~nwa~localnavigation~wd.jar
[EXCEPTION]
java.io.FileNotFoundException: /usr/sap/PIP/DVEBMGS00/j2ee/cluster/apps/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd/servlet_jsp/webdynpro/resources/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd/root/WEB-INF/lib/sap.com~tc~lm~itsam~co~ui~nwa~localnavigation~wd.jar
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Environment
- NetWeaver Java PI 7.1, 7.11
- NetWeaver Java CE 7.1 and onwards releases
- Enterprise Portal
Product
Keywords
NWA, NetWeaver Administration, NWA not accessible, NWA is not working, problem when accessing NWA, NWA error, 500, 500 internal server error, 500 error, java.io.FileNotFoundException, sap.com~tc~lm~itsam~co~ui~nwa~localnavigation~wd.jar, jar file missing, Caused by: com.sap.tc.webdynpro.services.sal.deployment.core.StartStopException: Failed to start the deployable object sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd , KBA , BC-NWA-INC-UIF , UI Framework , Problem
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