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SAP Knowledge Base Article - PreviewSymptom
The Report Application Server (RAS) is unable to start via the CMC or the command line (./ccm.sh -managedstart). In the CMC, the service attempts to start five times and stops with the status 'failed'.
*** NOTE: The info within this kba is specific to Unix & Linux deployments. The same instructions will not translate over to Windows environments.
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Environment
SAP Business Objects XI 3.1 (all Service Packs)
SAP BusinessObjects BI 4.x (all Service Packs)
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP BusinessObjects Enterprise XI 3.1
Keywords
KBA , BI-BIP-CRS , SAP Crystal Server , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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