Symptom
- When downloading the iOS custom client from the End User Self Service Portal (EUSSP) it begins the download but it fails with a grayed out icon or continually attempts to download until removed.
- Logging into the Apple Developer account and going to the Certificates, Identifiers and Profiles section, expanding the Provisioning profiles section will show the mobile provisioning file as invalid.
- Attempting to install the application through the IPCU(Iphone configuration utility) will also error, reporting " Could not install application on device. Error: The identity used to sign the executable is no longer valid."
- The IPCU log from the device will show a similar text to the following error: Nov 18 11:47:17 installd[2630] <Error>: 0x1001e8000 verify_signer_identity: MISValidateSignatureAndCopyInfo failed for /var/tmp/install_staging.H6hhIx/foo_extracted/Payload/Afaria-ENT.app/Afaria-ENT: 0xe8008018
Nov 18 11:47:17 installd[2630] <Error>: 0x1001e8000 do_preflight_verification: Could not verify executable at /var/tmp/install_staging.H6hhIx/foo_extracted/Payload/Afaria-ENT.app
Nov 18 11:47:17 installd[2630] <Error>: 0x1001e8000 install_application: Could not preflight application install
Nov 18 11:47:17 itunesstored[101] <Error>: 0x1021cc000 MobileInstallationInstallForLaunchServices: failed with -1
Read more...
Environment
- SAP Afaria 7
- iOS devices
- End User Self Service Portal
- Custom Afaria client
Product
SAP Afaria all versions
Keywords
ipad, iphone, identity, cert , KBA , MOB-AFA , Afaria , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.