1943975 - Unable to start Diagnostic Agent or Java-stack system installed in AIX or AS/400 with error "cannot load program java (...) Symbol __pth_init was referenced from module java(), but a runtime definition of the symbol was not found"

• Diagnostics Agent installed on AIX or AS/400 fails to start
• Standard error stream contains:
  daaadm> more stderr0
  (<PID>) New Child Process created.
  (<PID>) Starting local Command:
  Command: jc.sapDAA_SMDA87
  pf=/usr/sap/DAA/SYS/profile/DAA_SMDA87_shrebp01
  exec(): 0509-036 Cannot load program java because of the following
  errors:
  rtld: 0712-001 Symbol __pth_init was referenced
  from module java(), but a runtime definition
  of the symbol was not found.
  rtld: 0712-002 fatal error: exiting.
  exec(): 0509-036 Cannot load program java because of the following
  errors:
  rtld: 0712-001 Symbol __pth_init was referenced
  from module java(), but a runtime definition
  of the symbol was not found.
  rtld: 0712-002 fatal error: exiting.more stderr0
  (2490432) New Child Process created.
  (2490432) Starting local Command:
  Command: jc.sapDAA_SMDA87
  pf=/usr/sap/DAA/SYS/profile/DAA_SMDA87_shrebp01
  exec(): 0509-036 Cannot load program java because of the following
  errors:
  rtld: 0712-001 Symbol __pth_init was referenced
  from module java(), but a runtime definition
  of the symbol was not found.
  rtld: 0712-002 fatal error: exiting.
  exec(): 0509-036 Cannot load program java because of the following
  errors:
  rtld: 0712-001 Symbol __pth_init was referenced
  from module java(), but a runtime definition
  of the symbol was not found.
  rtld: 0712-002 fatal error: exiting.

• Diagnostics Agent or Java-Stack SAP System (any installer version)
• Any supported SAPJVM version
• IBM AIX or IBM AS/400 Operating System

KBA , SV-SMG-INS-AGT , Installation of Solution Manager Diagnostics Agent , BC-OP-AIX , IBM AIX , BC-INS-AS4 , Installation and Upgrade AS/400 , Problem