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1944598 - How to troubleshooting: Incorrect data or not data return for Web Intelligence document, CR4E, Dashboard and AOLAP which connect to BW BEx Query through BICS connection


  • BI 4.0/4.1 offers the new BICS connection to connect to BW BEx Query for consuming the data from BW
  • The BICS connection are enable for Web Intelligence document, Crystal Report for Enterprise, Dashboard and Analysis Edition for OLAP
  • Theissues such as incorrect data or no data return for the above reporting tools are happen
  • It is recommend to verify whether correct data was provided by BW
  • Enable and capture the RSTT trace from BW and then analyze the result




  • SAP BusinessObjects Business Intelligence Platform (BI) 4.0 / 4.1 / 4.2 / 4.x
  • SAP NetWeaver Business Warehouse (BW)


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2


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