Symptom
- When a user attempts to transmit data back to the server, the communication appears to hang
- Users are currently experiencing severe difficulties in Agentry Server environment - Servers are unresponsive
- The resulting error on the client display is ‘requesting the public key from the server’ or a communication error(14)
Restarting Agentry service/server seems to fix the problem temporarily.
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Environment
Agentry
Product
Agentry all versions
Keywords
KBA , MOB-SYC , Syclo Mobility , MOB-SYC-OTH , Syclo Mobility for other backend , MOB-SYC-IBM , Syclo Mobility for IBM backend , MOB-APP-MAO-CRM , SMCRM-Mobile Add-On integration for SAP CRM , Problem
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