SAP Knowledge Base Article - Preview

1944855 - Error 14 - Client hangs 'requesting the public key from the server' - Agentry


  • When a user attempts to transmit data back to the server, the communication appears to hang
  • Users are currently experiencing severe difficulties in Agentry Server environment - Servers are unresponsive
  • The resulting error on the client display is ‘requesting the public key from the server’ or a communication error(14)

Restarting Agentry service/server seems to fix the problem temporarily.





Agentry all versions


KBA , MOB-SYC , Syclo Mobility , MOB-SYC-OTH , Syclo Mobility for other backend , MOB-SYC-IBM , Syclo Mobility for IBM backend , MOB-APP-MAO-CRM , SMCRM-Mobile Add-On integration for SAP CRM , Problem

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