SAP Knowledge Base Article - Public

1947073 - please wait dialog box should appear when the report is being refreshed after filling in the parameters

Symptom

Using the RAS Java SDKs/viewers SDK, open a crystal report with multiple pages in the crystal report viewer. Disable ajax calls for the viewer by using the below paramters in the web.xml file of the application <context-param> <param-name> crystal_use_asynchronous_requests </param-name> <param-value>false</param-value> </context-param>. It is expected that the please wait dialog box should appear when the report is being refreshed after filling in the parameters.

Environment

  • Crystal Reports Server Embedded 2011
  • Report Application Server SDK.

Reproducing the Issue

  • Create a crystal report which contains parameters.
  • Save the report to local disk, specifically in a folder which the RAS has access to.
  • Create a web application, which uses RAS/Viewers java sdk to view a report.
  • In the web.xml, disable the ajax calls (enabled by default) using the below paramters<context-param><param-name>crystal_use_asynchronous_requests</param-name><param-value>false</param-value></context-param>.
  • View the crystal report through the application which uses the RAS SDKs to view the report in the crystal report viewer.
  • It is observed that the please wait dialog box does not appear when the report is being refreshed after filling in the parameters. Also attached is the code and web.xml used to run the application.

Cause

The issue has been identified and logged under Problem Report ID ADAPT01709671.

Resolution

This issue has been fixed with AURORA_4.0_SP09

Keywords

ADAPT01709671, please wait, Crystal report Server 2011 , KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Problem

Product

SAP Crystal Reports Server 2011, OEM edition

Attachments

Sample 1.zip