SAP Knowledge Base Article - Preview

1948988 - No personnel id found for user - SAP Work Manager

Symptom

When trying to login with the user account which exists in the ERP system, it shows the error message below in the Mobile App.

Requesting Public Key from Server
Public Key Received from Server
Logging XXX into SERVER_NAME:PORT
Not Logged In
No personnel id found for user XXX


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Environment

SAP Work Manager 5.3

Product

SAP Work Manager 5.3 ; SAP Work Manager 5.3 on 4.7 ; SAP Work Manager 6.0.0

Keywords

  • Personnel ID
  • Cannot log in
  • Not logged
, KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-OTH , Syclo Mobility for other backend , Problem

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