SAP Knowledge Base Article - Public

1949074 - In-House Mail Length is Limited to 10 Characters


The field length for In-House Mail is too small, limited to only 10 characters. When trying to fill the field with an e-mail address with more than 10 characters, the following error is shown: Your entry is too long. Do not enter more than 10 characters


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Reproducing the Issue

  1. Go to Home Workcenter
  2. Navigate to Self-Services Overview
  3. Select Edit My Contact Data under Company Address Book
  4. Enter more than 10 characters in In-House Mail
  5. Select Next or Finish Button
  6. Error: Your entry is too long. Do not enter more than 10 characters


The field In-House Mail is a field which can only take a maximum of 10 characters. This is the designed system behaviour which cannot be changed.


  • The Inhouse Mail field is not relevant for the e-mail address of the employee.
  • To fill the e-mail address, there is a different field where more than 10 characters can be used: E-Mail.


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