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SAP Knowledge Base Article - PreviewSymptom
- Service desk
- Send High priority incidents to SAP
- How to forward messages to SAP outside of working hours
- Can incidents with other priorities than Very High be automatically forwarded to SAP?
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Environment
SAP Solution Manager
Product
SAP Solution Manager all versions
Keywords
ITSM, case, incident, message, cases, auto forward2289561 - What is Out of Office hours functionality for VAR scenario , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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