SAP Knowledge Base Article - Preview

1950762 - Cannot Delete Appointment Category Customer Visit

Symptom

The following error messages occur when trying to delete the standard value 0001 – Customer visit from the fine tuning activity Activities for the Appointment activity Type:
'Value 0001 in setting Visit Report Category must also be entered in setting Category Assignment';
'Unassigning category 0001 not possible; category in use';
'Save failed.'


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Category, Appointment, Activities, 0001 - Customer visit, Fine Tuning, Delete , KBA , LOD-CRM-ACT , Activities , How To

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