SAP Knowledge Base Article - Preview

1950994 - Error: "Unable to access the web server." (CUI-10001) - Information Steward

Symptom

  • When navigating in Information Steward and changing between tabs (between Data Insight, Metadata Manager, Metapedia etc), the users receive this error.
  • Administrator does not receive this error.
  • Other users in groups that have Information Steward rights receive this error.
  • Looking in the BIP or IPS audit tables, in the CLOB fields - the following information was logged - "Sorry, you do not have the right to 'Change preferences' (ID: 84) for 'username' (ID: 10150). Please contact your administrator if you require this right"


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Environment

SAP Information Steward

Product

SAP Information Steward all versions

Keywords

DI, , KBA , EIM-IS-DEP , Information Steward - Deployment Install Upgrade , EIM-IS , Information Steward , Problem

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