SAP Knowledge Base Article - Preview

1951035 - Webi Rich Client won't launch, error in log file "ERROR:jhelpers:CallStaticVoidMethod: EXCEPTION" and Assistive Technology not found:


  • Attempting to start the Web Intelligence Rich Client
  • The Webi Rich Client doesn't start
  • Errors in the log file WebIRichClient*_trace.glf

    **ERROR:jhelpers:CallStaticVoidMethod: EXCEPTION. [JavaHelpers.cpp;169]
    **ERROR:wicdz_client:Exception caught : JVMException : the JVM has stopped with pending exception [wicdz_client.cpp;1147]

    IDT: java.awt.AWTError: Assistive Technology not found:

  • Process Monitor shows an attempt to load AccessBridge.class but the result is PATH NOT FOUND
    • C:\Program Files\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\classes\com\sun\java\accessibility\AccessBridge.class




  • SAP BusinessObjects BI Platform Client Tools 4.0
  • Web Intelligence Rich Client


SAP BusinessObjects Business Intelligence platform 4.0


40 webi JVM Exception error fail not launch crash execute Information Design tool , KBA , BI-RA-WBI-WRC , Obsolete, use : BI-RA-WBI-DEP-WRC , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.