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1951709 - Logon to the Enterprise XI 3.1 CMC web app throws exception: org.apache.jasper.JasperException: An exception occurred processing JSP page /App/home.jsp at line 95

Symptom

  • Log onto the CMC from a web browser
  • An HTTP status 500 error is displayed

    exception: org.apache.jasper.JasperException: An exception occurred processing JSP page /App/home.jsp at line 95

    92: <script type="text/javascript" language="javascript" src="../js/helpSystem.js"></script>
    93: <script type="text/javascript" language="javascript">
    94:
    95: var userPreferenceUrl = '<b:outputJS value="#{actionSetBean.userPreferenceUrl}"/>';
    96:
    97: var MINIMUM_CONTAINER_HEIGHT = 200;
    98:

    Stacktrace:

    org.apache.jasper.servlet.JspServletWrapper.handlerJspException(JspServletWrapper.java:568)
    ...

  • The stderr.log for Tomcat also shows entries like this

    SEVERE: Servlet.service() for servlet [Faces Servlet] in context with path [/CmcApp] threw exception [An exception occurred processing JSP page /App/home.jsp at line 95

    92:  <script type="text/javascript" language="javascript" src="../js/helpSystem.js"></script>
    93:     <script type="text/javascript" language="javascript">
    94:
    95:         var userPreferenceUrl = '<b:outputJS value="#{actionSetBean.userPreferenceUrl}"/>';
    96:
    97:         var MINIMUM_CONTAINER_HEIGHT = 200;
    98:


    Stacktrace:] with root cause
    java.lang.NoClassDefFoundError: Could not initialize class com.businessobjects.webutil.jsf.controls.Util
     at com.businessobjects.webutil.jsf.controls.taglib.OutputJSTag.setProperties(OutputJSTag.java:33)
     at javax.faces.webapp.UIComponentTag.createComponent(UIComponentTag.java:1027)
     at javax.faces.webapp.UIComponentTag.createChild(UIComponentTag.java:1046)
     at javax.faces.webapp.UIComponentTag.findComponent(UIComponentTag.java:761)
     at javax.faces.webapp.UIComponentTag.doStartTag(UIComponentTag.java:451)
     at org.apache.jsp.App.home_jsp._jspx_meth_b_005foutputJS_005f0(home_jsp.java:793)
     at org.apache.jsp.App.home_jsp._jspService(home_jsp.java:237)
     at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
     at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
     at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
     at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
     at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
     at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:471)
     at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:402)
     at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:329)
     at com.sun.faces.context.ExternalContextImpl.dispatch(ExternalContextImpl.java:346)
     at com.sun.faces.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:152)
     at com.sun.faces.lifecycle.RenderResponsePhase.execute(RenderResponsePhase.java:107)
     at com.sun.faces.lifecycle.LifecycleImpl.phase(LifecycleImpl.java:245)
     at com.sun.faces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:137)
     at javax.faces.webapp.FacesServlet.service(FacesServlet.java:214)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
     at com.businessobjects.webutil.BrowserRenderingModeFilter.doFilter(BrowserRenderingModeFilter.java:20)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
     at com.businessobjects.webutil.boetrustguard.BOETrustedRequestCreator.doFilter(BOETrustedRequestCreator.java:96)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
     at com.businessobjects.webutil.boetrustguard.BOETrustFilter.doFilter(BOETrustFilter.java:83)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
     at com.businessobjects.webutil.TimeoutCheckerFilter.doFilter(TimeoutCheckerFilter.java:99)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)
     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
     at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
     at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
     at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
     at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
     at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:999)
     at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:565)
     at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:307)
     at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)

    12-5-2013 4-28-04 PM.png


Read more...

Environment

  • SAP BusinessObjects Edge 3.1
  • SAP BusinessObjects Enterprise XI 3.1
  • Windows 2008 Server
  • Tomcat 7

Product

SAP BusinessObjects Business Intelligence Edge 3.1, version with data integration ; SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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