Symptom
You are trying to complete the Close Project fine-tuning activity, but system raises error "Action CLOSE not possible; action is disabled."
Environment
- SAP Cloud for Customer
- SAP Business ByDesign
Reproducing the Issue
- Go to the Business Configuration work center.
- Access the Implementation Projects view.
- Select the relevant project and click the Activity List button.
- Navigate to the Go-Live tab.
- Select the Close Project activity and click Open.
- Mark the Close Project checkbox and click Confirm.
- Error message is raised.
Cause
The cause for the issue could be that y you are trying to close the change project without Implementing it.
Resolution
Before closing the project, you must implement it by either completing the Confirm Go-Live activity (in case of a first implementation project) or the Merge Changes activity (in case of a change project), which can only be completed after all other activities in the project are closed. If it is a change project and you would like to close it without implementing the changes, you can cancel it.
If the Confirm Go-Live or Close Project activity is already closed, then please report an case.
Keywords
Action CLOSE not possible, action is disabled, Confirm Go-Live, Close Project, implementation project, change project , KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To