SAP Knowledge Base Article - Public

1952444 - Error Message "Action CLOSE Not Possible; Action is Disabled" in Close Project Fine-Tuning Activity

Symptom

You are trying to complete the Close Project fine-tuning activity, but system raises error "Action CLOSE not possible; action is disabled."

Environment

  • SAP Cloud for Customer
  • SAP Business ByDesign

Reproducing the Issue

  1. Go to the Business Configuration work center.
  2. Access the Implementation Projects view.
  3. Select the relevant project and click the Activity List button.
  4. Navigate to the Go-Live tab.
  5. Select the Close Project activity and click Open.
  6. Mark the Close Project checkbox and click Confirm.
  7. Error message is raised.

Cause

The cause for the issue could be that y you are trying to close the change project without Implementing it.

Resolution

Before closing the project, you must implement it by either completing the Confirm Go-Live activity (in case of a first implementation project) or the Merge Changes activity (in case of a change project), which can only be completed after all other activities in the project are closed. If it is a change project and you would like to close it without implementing the changes, you can cancel it.

If the Confrim Go-Live or Close Project activity is already closed, then please report an incident.

Keywords

Action CLOSE not possible, action is disabled, Confirm Go-Live, Close Project, implementation project, change project , KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions