SAP Knowledge Base Article - Public

1953693 - Dunning Letters without Relevant Information


Dunning letters are not showing some relevant information, such as invoice numbers, dates, due dates, dunning levels and summary.


SAP Business ByDesign

Reproducing the Issue

1. Go to Receivables Work Center.
2. Go to Dunning View.
3. Select Dunning ID.
4. Click on Preview button.
5. Click on Dunning Letter button.
5. You will see that the preview is being displayed without invoice no's, dates, due dates, dunning levels and summary which is the main part of the Dunning Letter.


Reminder Letter is set as the Default Rule for Dunning Strategies which has Max Dunning Level as blank and Dunning Notice Legally Effective as blank.


1. Go to Application and User Management work center.
2. Go to Input and Output Management View.
3. Go to Form Template Selection Sub-View.
4. Select Show Rules For Dunning Letter.
5. Click on Change Sequence button.
6. Move the Reminder Letter as the last rule for each Dunning Strategy.

See Also


 Dunning Letters, Receivables, relevant information, nvoice numbers, dates, due dates, dunning levels, summary. , KBA , SRD-FIN-ACR , Receivables , How To


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