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SAP Knowledge Base Article - PreviewSymptom
You are monitoring availability of remote systems via ccmsping; You have also configured Logon Check availability monitoring. Instance availabilities are displayed correctly, but Logon Check availability is 0% for some or all of the monitored systems. You can see it on the monitoring system, in RZ20, under:
SAP CCMS Monitor Templates ->
Availability and Performance Overview ->
Availability
If You check table CSMSYSAS in SE16 on the monitoring system, You can find service names other than sapdp<XX> under field name SERVICE for the ABAP instances.
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Environment
- Computing Center Management System (CCMS)
- SAP NetWeaver 2004
- SAP NetWeaver 7.0
- SAP enhancement package 1 for SAP NetWeaver 7.0
- SAP enhancement package 2 for SAP NetWeaver 7.0
- SAP enhancement package 3 for SAP NetWeaver 7.0
- SAP NetWeaver 7.3
- SAP enhancement package 1 for SAP NetWeaver 7.3
- SAP NetWeaver 7.4
Product
Keywords
ccmsping, logon check, availability monitoring, 0%, RZ20, CSMSYSAS, TH_SERVER_LIST , KBA , BC-CCM-MON , CCMS Monitoring & Alerting , Problem
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