SAP Knowledge Base Article - Preview

1954839 - Configure Sybase SQLAnywhere ODBC on Linux for Crystal Report 2011 processing


  • When trying to run a new Crystal Report 2011 report based on Sybase using ODBC and connection is not configured correctly within Business Intelligence 4.0 processing server, the following error will be observed:
The viewer could not process an event. Error in File <report name>
Failed to load database information. []---- Error code:0 [CRWEB00000119]
Show Details: "failed to open connection"



  • SAP Business Intelligence 4.0/4.1
  • Crystal Reports 2011 based on Sybase ODBC connection
  • Linux Platform


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1


KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , How To

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