Symptom
The purchase order was changed after being sent to the supplier, but the system did not notify the responsible manager about the approved purchase order change.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Purchase Requests and Orders Work Center.
- Go to the Purchase Orders View.
- Select the ordered Purchase document.
- Navigate to Items tab and made changes to the Purchase Order.
- Select Send Update button, no Notifications would be sent to the responsible manager for Changed Purchase Order.
Cause
Purchase order item approval is configured in your solution under Business Configuration.
- Go to the Business Configuration Work Center.
- Navigate to the Implementation Projects View.
- Select the relevant Project.
- Choose Edit Project Scope.
- Choose Next till Step 4 Questions.
- Expand Purchasing > Purchase Request and Order Management.
- Select Elemment Purchase Orders, two questions are reviewed on the right.
- Do you want to use an approval process for purchase orders at item level?
- Do you want to use the header re-approval process for purchase orders?
Resolution
If purchase order re-approval is set up in your solution, you will not get the Approved Purchase Order Changed notification. This is the standard system behavior.
Keywords
Changed Purchase Order, Approved Purchase Order, Notification, Purchase order item approval, re-approval , KBA , AP-PRP , Purchase Request Processing , How To
Product
SAP Business ByDesign all versions