SAP Knowledge Base Article - Public

1955451 - Approved Purchase Order Notification Did Not Trigger for Changed Purchase Orders

Symptom

The purchase order was changed after being sent to the supplier, but the system did not notify the responsible manager about the approved purchase order change.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders Work Center.
  2. Go to the Purchase Orders View.
  3. Select the ordered Purchase document.
  4. Navigate to Items tab and made changes to the Purchase Order.
  5. Select Send Update button, no Notifications would be sent to the responsible manager for Changed Purchase Order.

Cause

Purchase order item approval is configured in your solution under Business Configuration.

  1. Go to the Business Configuration Work Center.
  2. Navigate to the Implementation Projects View.
  3. Select the relevant Project.
  4. Choose Edit Project Scope.
  5. Choose Next till Step 4 Questions.
  6. Expand Purchasing > Purchase Request and Order Management.
  7. Select Elemment Purchase Orders, two questions are reviewed on the right.
  • Do you want to use an approval process for purchase orders at item level?
  • Do you want to use the header re-approval process for purchase orders?

Resolution

If purchase order re-approval is set up in your solution, you will not get the Approved Purchase Order Changed notification. This is the standard system behavior.

Keywords

Changed Purchase Order, Approved Purchase Order, Notification, Purchase order item approval, re-approval , KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP Business ByDesign all versions